It can be hard to find the right shopping cart for your needs. However, there are some features that you should be aware of that you might need. It is not safe to assume that all shopping carts include all of the features listed below. When in doubt, ask them! It never hurts, if anything, it helps, to talk with the developers about what features you need. You can see if they really want you as a client of theirs or not when you tell them you need specific features and see what their response is. They may or may not add the features you need, however, below are some of the basic ones that you might keep an eye out for.
Shipping Prices
Lucky for us, USPS, UPS, and FedEx are all businesses that people commonly use for shipping certain items. To top it off, they actually have systems in place so that web developers can calculate shipping expenses right from their own website. Therefore, many of the shopping carts on the market right now will automatically figure out the expense and add it to the total price for you. This is something to consider if you are going to be shipping products that are bought from your ecommerce store.
Electronic Software Delivery (ESD)
If you are not going to have a demand for shipping products, you are most likely going to be providing some type of software or files of some kind. For example, if you sell an ebook, you will not be mailing this on a CD to a house. Instead, you might send them a link to download it via email or send the file as an attachment in an email. If this is the case, you will need an ESD feature, or Electronic Software Delivery feature, to help get the software and/or files quickly to those who make a purchase.
Taxes
Unfortunately, many states are beginning to regulate the internet sales. They see that more and more people are selling and buying items online. They just want a piece of the pie. However, it has always been mandated that you apply tax to items sold to other people in your state. In a nutshell, this feature will apply taxes for your state to the total price when it is deemed necessary. This way, you stay legal in your online business and it does not require a lot of effort from your end.
Discounts and Promotions
Apparently some shopping cart developers have assumed that once you have an ecommerce site you will never offer a single promotion or discount on any of your products. This is annoying and typically something you will want to change later on down the road in any shopping cart software you have. Many shopping carts though offer this feature upfront and it is something you should keep an eye out for.
Variety of Payment Methods
The unfortunate side of online business is that not everyone uses the same type of payment method. Some prefer to send a check, others will want to pay with a credit card, and still others will have some type of service like PayPal that they will prefer to use. The fortunate part is that you can accept all these types of payments if you use a shopping cart that will support all of them. It will pay off in the end to accept a wide variety of payments that way you are not limiting which visitors to your website can actually buy from you.
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